Kostenlosen Versand über 80,00 €
Spedizione gratuita per ordini superiori a 80 €.
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Ordini, Resi, Spedizioni e Pagamenti

Ordini e Resi

  • Kann ich eine Bestellung ändern?
  • Kann ich eine Bestellung stornieren?
  • Rückgabeverfahren
  • Kann ich eine Bestellung per Telefon aufgeben?

Wenn IHRE BESTELLUNG NOCH NICHT VERSANDT WURDE  Sie können unseren Kundenservice unter +39 0296704081 kontaktieren, oder eine wapp-Nachricht an +39 3396435066 senden, unsere Mitarbeiter werden Ihnen bei der Änderung behilflich sein. Bitte beachten Sie, dass jede Änderung Ihrer Bestellung zu einer verzögerten Lieferung

Wenn IHRE BESTELLUNG VERSANDT WURDE, ist es nicht mehr möglich, Ihre Bestellung zu ändern, bis sie bei Ihnen eintrifft. Die Artikel werden an die Adresse geliefert, die Sie bei Ihrer Bestellung angegeben haben.

Wenn IHRE BESTELLUNG NOCH NICHT VERSANDT WURDE  können Sie unseren Kundenservice unter N° +39 02967040811 kontaktieren, eine Wapp-Nachricht an +39 3396435066 oder schreiben Sie eine E-Mail an ordini@temporo.it mit der Bitte um Stornierung der Bestellung.

Wenn IHRE BESTELLUNG BEREITS VERSANDT WURDE, müssen Sie warten, bis Sie das Produkt erhalten,   und das Verfahren für die RÜCKGABE

befolgen.

Kundenzufriedenheit steht an erster Stelle

und Rücksendungen sind schnell und einfach.
Wenn Sie aus irgendeinem Grund mit Ihrer Bestellung nicht zufrieden sind, können Sie sie zurücksenden, indem Sie uns innerhalb von 14 Tagen ab dem Lieferdatum an folgende Adresse informieren: ordini@temporo.it Wir werden Ihnen unverzüglich eine Eingangsbestätigung des Widerrufs und eine Rücksendegenehmigung per E-Mail zusenden.

 

In der E-Mail benötigen Sie folgende Angaben:

N° Bestellung
Vorname
Nachname
Adresse
Telefon
Eventuelle Notizen

Die einzigen Bedingungen, die wir von Ihnen verlangen, hängen mit dem Produkt zusammen:
Es darf nicht benutzt worden sein, muss also intakt sein - es darf keinerlei Beschädigungen aufweisen
Es muss in der Originalverpackung mit allen relevanten Unterlagen wie Lieferschein, Echtheitssiegel, Garantiezertifikat und Quittung zurückgeschickt werden.

Für diese Rücksendung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, ohne dass Ihnen hieraus Kosten entstehen. Die Rückerstattung wird ausgesetzt, bis die Ware eingegangen ist und der Zustand des Produkts gemäß dem vorherigen Absatz überprüft wurde.


Die maximale Frist für die Rückerstattung beträgt 14 Kalendertage, gemäß den Bestimmungen des europäischen Gesetzes für den Online-Handel (83/2011/EU).


NB: Um eine Rückgabe zu akzeptieren und zu bearbeiten, muss die Ware innerhalb von 5 Tagen ab dem Datum der Genehmigung an Gioielleria Temporo , Via S. Cristoforo 9, 21047 Saronno (VA) Italien gesendet werden. Sie haben die unmittelbaren Kosten der Rücksendung der Waren zu tragen. Sie müssen für einen etwaigen Wertverlust der Waren nur aufkommen, wenn dieser Wertverlust auf einen zur Prüfung der Beschaffenheit, Eigenschaften und Funktionsweise der Waren nicht notwendigen Umgang mit ihnen zurückzuführen ist. Wir behalten uns daher das Recht vor, den Zustand der von Ihnen zurückgesandten Ware zu überprüfen und Sie über die von Ihnen beim Kauf angegebene E-Mail-Adresse über eine etwaige Wertminderung der zurückgesandten Ware zu informieren, die auf eine über die im vorstehenden Absatz beschriebene Behandlung hinausgehende Nutzung zurückzuführen ist. Das Widerrufsrecht ist ausschließlich natürlichen Personen (Verbrauchern) vorbehalten und kann daher nicht von juristischen und natürlichen Personen ausgeübt werden, die zu Zwecken ihrer beruflichen Tätigkeit handeln. Bitte beachten Sie, dass gemäß Art. 59 des Gesetzesdekrets vom 6. September 2005 Nr. 206 (Verbrauchergesetzbuch) das Widerrufsrecht bei der Lieferung versiegelter Waren (wie z.B. Ohrringe), die aus Gründen des Hygiene- oder Gesundheitsschutzes nicht für eine Rücksendung geeignet sind und nach der Lieferung geöffnet wurden, sowie bei Produkten, bei denen eine Personalisierung wie z.B. eine Gravur gewünscht wurde, ausgeschlossen ist.

Kontaktieren Sie uns und wir werden Ihnen alle Anweisungen geben, um die Rücksendung ohne Probleme durchzuführen.

SIE KÖNNEN WAREN ZURÜCKSCHICKEN 

Rückgabe an das nächstgelegene Postamt Die Kosten betragen ca. 4,00 Euro:
- Bitte legen Sie den/die zurückzusendenden Artikel in einen gut verschlossenen und geschützten Karton/Umschlag.(hier finden Sie die nächstgelegene Postfiliale)

oder

Buchen Sie die Rücksendung zu Ihnen nach Hause

zu einem Preis von 7,00 Euro:
Schreiben Sie eine E-Mail an assistenza@temporo.it und geben Sie die Rücksendeadresse, den gewünschten Werktag und die Uhrzeit an.
N.B. Der Kurier wird bereits einen Aufkleber mit unserer Lieferadresse und Ihrer Referenz haben, so ist es nicht notwendig, etwas auf das Paket zu schreiben.

Ganz wichtig, Sie können unseren Kundendienst unter +39 0296704081 kontaktieren, oder uns eine Wapp-Nachricht unter +39 3396435066  senden; unsere Mitarbeiter werden sich um Sie kümmern. 

Vergessen Sie nicht, dass Sie:

  • den Produktcode kennen
  • eine E-Mail-Adresse haben

Sie können nur bezahlen:

  • bei Lieferung (Nachnahme)
  • per Banküberweisung
  • per Paypal
  • per Satispay

 

 

Spedizioni

  • Sind die Produkte beim Versand versichert?
  • Wie viel wird der Versand kosten?

Alle Sendungen, unabhängig vom Wert der Produkte, sind immer versichert, ohne zusätzliche Kosten für uns.

Wenn der Versand kostenpflichtig ist, weil der Wert unter €€ 29.00 liegt, ist die Versicherung immer inbegriffen.

Die verkauften Waren werden nur für den Versand und nicht nach der Lieferung an den Kunden versichert.

Die verkauften Waren werden nur für den Versand und nicht nach der Lieferung an den Kunden versichert.

Bevor Sie die Bestellung eines oder mehrerer Artikel abschließen, ist es möglich, die Versandkosten je nach geografischem Bestimmungsort der gekauften Artikel zu simulieren, indem Sie den speziellen Abschnitt "Versand und Steuern" verwenden;VERSANDMETHODEN UND GEBÜHREN"

Gewicht 

         0 €

  Warenkorb gesamt  

  Ziel 

 Versandkosten

 weniger als 29.00 € 

 Italien 

 0 - 3 Kg

      7.50 €

 weniger als 29.00 € 

 Italien 

 3 - 5 Kg

  3 - 5 Kg;    9,90 €

 weniger als 29,00 € 

 Inseln und abgelegene Orte 

 0 - 3 Kg

  0 - 3 Kg;    9,90 €

 

 weniger als 29,00 € 

 Inseln und abgelegene Orte   

  3 - 5 kg

     12,90 €

  mehr€ 

Italien, Inseln und abgelegene Orte abgelegen 

 0 - 3 Kg 

 

Sendungstabelle

Pagamenti

  • Wie kann ich die Zahlung vornehmen?

Von Temporo aus können Sie Ihre Einkäufe mit absoluter Sicherheit bezahlen.

BANKKARTEN: wir akzeptieren alle Kreditkarten mit Pay Pal, Sie brauchen kein Pay Pal Konto zu haben.

BANKÜBERWEISUNG IM VORAUS: Banküberweisung im Namen von Kuala 2 srl

ÜBERWEISUNG: Ich bezahle bar an den Kurier bis zu € 300,00 mit der Provisionsgebühr von € 7,50

SATISPAY: Unabhängig von Kreditkarten, einer bestimmten Bank und Telefonanbietern: So schafft es Satispay, für Kunden vorteilhaft zu sein. Das Bezahlen in Geschäften ist so einfach und unkompliziert wie eine Nachricht auf WhatsApp®. Wenn Sie nicht wissen, wie es geht, wenden Sie sich zuerst an unsere Mitarbeiter unter Telefon: +39 0296704081

TICKETKOMPLIMENTE: Einkaufen, das neue Ticket Compliments, è der Einkaufsgutschein oder Geschenkgutschein zum Einkaufen, auch online. Die meistgewünschte Lösung, die dem Beschenkten wichtige Vorteile bietet.

Bei uns können Sie Ticket Compliments – Top Premium nutzen. Lesen Sie mehr darüber Klicken Sie hier
Keine Rückgabe möglich

SOISY Kaufen Sie jetzt was Sie lieben, bezahlen später ein bisschen auf einmal. Bezahlen Sie Ihren Schmuck oder Ihre Uhr jetzt in Raten bei uns è möglich! Autorisierung in Sekunden, erste Rate nach 30 Tagen. Warum es sich lohnt, bei Soisy auf Raten zu kaufen: Jetzt kaufen und später bezahlen, günstiger Tarif, keine zusätzlichen Kosten, schnelle Antwort und Online-Unterschrift. Einfach, schnell, 100% online. Erfahren Sie mehr;

Ratenkauf an der Verkaufsstelle: Ich kann mit jedem beliebigen Zahlungsmittel, Bargeld, Kreditkarte oder Scheck an der Kasse der Verkaufsstelle in Saronno, Via San Cristoforo no. 9 

Zahlungsarten

Hai bisogno di aiuto?

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Kuala 2 s.r.l. USt-IdNr 02281990123, Steuernummer 02110170962, Privacy Policy Cookie Policy © 2025. Die Vervielfältigung des Inhalts ist verboten. Gioielleria Temporo / Galanti: Via San Cristoforo Saronno Varese 21047 ITA
Codice Fiscale e N. Iscrizione Registro Imprese Varese: 02110170962 CCIAA: VA - REA: 227384 Data iscrizione: 29/07/1992 | Capitale Sociale € 10.400,00 I.V.
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Datenschutz-Bestimmungen

I - INFORMATION RELATING TO THE PRIVACY POLICY OF THE SITE

  1. This section contains information relating to the management methods of Temporo / Galanti with reference to the processing of data of users of https://temporo-it.cms.dev.webme.it.

  2. This information is also valid for the purposes of art. 13 of Legislative Decree no. 196/2003, Code regarding the protection of personal data, and for the purposes of art. 13 of EU Regulation no. 2016/679, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, for persons interacting with Temporo / Galanti and can be reached at the address corresponding to the home page: https://temporo-it.cms.dev.webme.it

  3. The information is real only for https://temporo-it.cms.dev.webme.it and not also for other websites that may be consulted by the user through links contained therein.

  4. The purpose of this document is to provide indications about the methods, timing and nature of the information that data controllers must provide to users when they connect to the web pages of https://temporo-it.cms.dev.webme.it, regardless of the purposes of the connection itself, according to Italian and European legislation.

  5. The information may be subject to change due to the introduction of new regulations in this regard, therefore, the user is invited to periodically check this page.

  6. If the user is under sixteen years of age, according to Art. 8, c. 1 EU Regulation 2016/679, he/she will have to legitimize his/her consent through the authorization of his/her parents or legal guardian.

 

II- DATA PROCESSING

Data controller

  1. The data controller is the natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data. It also deals with security profiles.

  2. With regard to this website, the data controller is Temporo / Galanti with headquarters at Via San Cristoforo, 9, 21047 Saronno VA VAT ID 02281990123 and for any clarification or exercise of the user's rights, the user may contact him at the following email address: assistenza@temporo.it

 

Data controller

  1. The data controller is the natural or legal person, public authority, service or other body that processes personal data on behalf of the data controller.
  2. Pursuant to Article 28 of EU Regulation No. 2016/679, upon appointment by the data controller, the data controller of the website https://temporo-it.cms.dev.webme.it is: Temporo / Galanti
  3. Place of data processing
    The processing of data generated by the use of https://temporo-it.cms.dev.webme.it takes place at Temporo / Galanti in Via San Cristoforo, 9, 21047 Saronno VA
  4. If necessary, the data related to the newsletter service may be processed by the data controller or data subjects appointed by it for this purpose at the relevant location.

 

III - COOKIES

Type of cookies

  1. The https://temporo-it.cms.dev.webme.it website uses cookies to make the user's browsing experience easier and more intuitive: cookies are small strings of text used to store certain information that may relate to the user, their preferences or internet access device (computer, tablet or cell phone) and are mainly used to adapt the operation of the site to the user's expectations, offering a more personalized browsing experience and storing the choices made previously.
  2. A cookie consists of a small set of data transferred to the user's browser from a web server and can only be read by the server that made the transfer. It is not executable code and does not transmit viruses.
  3. Cookies do not record any personal information and any identifiable data will not be stored. If you wish, you can prevent some or all cookies from being saved. However, in this case your use of the site and its services may be impaired. To proceed without changing your cookie options, simply continue browsing.

 

Below are the types of cookies the site makes use of:

Technical cookies

  1. There are numerous technologies used to store information on the user's computer, which is then collected by other sites. Of these, the best known and most widely used is HTML. They are used for navigation and to facilitate the user's access to and enjoyment of the site. They are necessary for the transmission of communications over electronic networks or for the provider to deliver the service requested by the customer.

  2. The settings to manage or disable COOKIES may vary depending on the Internet browser used. In any case, the user can manage or request the general deactivation or deletion of cookies by changing the settings of their internet browser. Such deactivation may slow down or prevent access to certain parts of the site.

  3. The use of technical cookies enables the safe and efficient use of the site.

  4. COOKIES that are placed in your browser and relayed through Google Analytics or through blogger's statistics service or similar are technical only if they are used for the purpose of optimizing the site directly by the owner of the site itself, which may collect information in aggregate soul form about the number of users and how they visit the site. Under these conditions, the same rules, in terms of information and consent, as for technical cookies apply to Analytics COOKIES.

  5. From the point of view of duration, a distinction can be made between temporary session cookies that are automatically deleted at the end of the browsing session and are used to identify the user and thus avoid logging in each page visited and permanent ones that remain active in the pc until they expire or are deleted by the user.

  6. Session cookies may be installed in order to allow access and stay in the restricted area of the portal as an authenticated user.

  7. They are not stored persistently but exclusively for the duration of navigation until the browser is closed and vanish when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow the safe and efficient exploration of the site.

 

Third-party cookies

  1. In relation to origin, a distinction is made between cookies sent to the browser directly from the site you are visiting and third-party cookies sent to your computer given other sites and not from the one you are visiting.

  2. Persistent cookies are often third-party cookies.

  3. Most third-party cookies are tracking cookies used to detect online behavior, understand interests, and then personalize advertising propositions for users.

  4. Third-party analytical cookies may be installed. They are sent from domains of the aforementioned third parties external to the site.

  5. Third-party analytical cookies are used to detect soul information of users' behavior on https://temporo-it.cms.dev.webme.it. The detection is done anonymously in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles related to users on https://temporo-it.cms.dev.webme.it, in order to propose advertising messages in line with the manifested choices of those users.

  6. The use of these cookies is governed by the rules prepared by the third parties themselves. Therefore, users are invited to read the privacy notices and directions for managing or disabling cookies published on the relevant web pages.

 

Profiling cookies

  1. They are profiling cookies that to create profiles to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of web browsing.

  2. When using these types of COOKIES the user must give explicit consent.

  3. Article 22 of the EU Regulation 2016/679 and Article 122 of the Data Protection Code will apply.

 

IV- DATA PROCESSED

Mode of data processing

  1. Like all websites, this website also makes use of log files in which information collected in an automated manner during user visits is stored. The information collected could be as follows:

    Internet protocol (IP) address;
    - Type of browser and parameters of the device used to connect to the site;
    - Name of the internet service provider (ISP);
    - Date and time of visit;
    - Visitor's origin (referal) and exit web page;
    - Number of clicks, if any.

  2. The above information is test rate in automated form and collected in aggregate form only for the purpose of verifying the proper functioning of the site and for security reasons. This information will be test rate based on the legitimate interests of the owner.

  3. For security purposes (spam filters, firewalls, virus detection) automatically recorded data may possibly also include personal data such as IP address, which could be used, in accordance with the relevant laws, in order to block attempts to damage the site itself or to harm other users or activities that are harmful or constitute a crime. Such data is never used for user identification or profiling, but only for the purpose of protecting the site and its users, such information will be used according to the legitimate interests of the owner.

  4. If the site allows the inclusion of comments, or in the case of specific services requested by the user, including the possibility of sending the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identifying data of the user, including the email address. This data is understood to be voluntarily provided by the user when requesting the provision of the service. By entering a comment or other information, the user expressly accepts the privacy policy and, in particular, agrees that the content entered may also be freely disseminated to third parties. The data received will be used exclusively for the provision of the requested service and only for the time necessary for the provision of the service.

  5. The information that users of the site will consider to make public through the services and tools made available to them, is provided by the user knowingly and voluntarily, exempting this site from any liability regarding possible violations of laws. It is up to the user to verify that he or she has permissions to enter personal data of third parties or content protected by national and international regulations.

Purpose of data processing

  1. Data collected by the site during its operation are used exclusively for the purposes indicated above and kept for the time strictly necessary to carry out the specified activities and, in any case, no longer than 2 years.

  2. The data used for security purposes (blocking attempts to damage the site) are kept for the time strictly necessary to achieve the previously indicated purpose.

 

Data provided by the user

  1. As indicated above, the optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.

  2. Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.

Support in configuring your browser

Users can also manage cookies through their browser settings. However, deleting cookies from your browser may remove the preferences you have set for the site. For more information and support you can also visit the specific help page of the web browser you are using:

  • Internet explorer
  • Firefox
  • Safari
  • Chrome
  • Opera

Social Network Plugins

  1. This site also incorporates social network plugins and/or buttons to enable easy sharing of content on your favorite social networks. These plugins are programmed to not set any cookies when you access the page to safeguard your privacy. Eventually cookies are set, if so provided by the social networks only when the user makes actual and voluntary use of the plugin. Keep in mind that if the user browses while being logged into the social network then he/she has already consented to the use of cookies conveyed through this site at the time of registration with the social network.

  2. The collection and use of information obtained by means of the plugin is governed by the respective privacy policies of the social networks, to which please refer:

 

  • Facebook: https://www.facebook.com/help/cookies
  • Twitter: https://support.twitter.com/articles/20170519-uso-dei-cookie-e-d-altre-tecnologie-simili-da-parte-di-twitter
  • Google +: http://www.google.com/polices/techonologies/cookies
  • Pinterest: https://about.pinterest.com/it/privacy-policy
  • AddThis: http://www.addthis.com/privacy/privacy-policy
  • Linkedin: https://www.linkedin.com/legal/cookie/policy

V- USER RIGHTS

  1. Article 13 co. 2 of the EU Regulation of 2016/679 lists the user's rights.

  2. This website https://temporo-it.cms.dev.webme.it intends, therefore, to inform the user about the existence:

    - of the data subject's right to request from the controller access to personal data (art. 15 EU Regulation), their updating (art. 7, co. 3, lett. a of Legislative Decree 196/2003), rectification (art. 16 EU Regulation), integration (art. 7, co. 3 lett. a D.lgs 196/2003), the limitation of processing concerning him/her (art. 18 EU Regulation) or to object, for legitimate reasons, to their processing (art. 21 EU Regulation), as well as the right to data portability (art. 20 EU Regulation);

    - of the right to request the deletion (art. 17 EU Regulation), transformation into anonymous form or blocking of data processed in violation of the law, including data whose storage is not necessary in relation to the purposes for which the data were collected or subsequently processed (art. 7 co. 3, lett. b of Legislative Decree 196/2003);

    - the right to obtain certification that the operations of updating, rectification, integration of data, cancellation, blocking of data, transformation, have been brought to the attention, also with regard to their content, of those to whom the data were communicated or disseminated, except where this proves impossible or involves a manifestly disproportionate to the protected right (art. 7 co. 3, lett. c of Legislative Decree 196/2003).

  3. Requests can be addressed to the data controller at its above-mentioned email address (without formalities) or using the template provided by the Garante for the protection of personal data.
  4. If the processing is based on Art. 6 paragraph 1 letter a - express consent to use - or Art. 9 paragraph 2 letter a - express consent to the use of genetic data, biometric data, data relating to health, data revealing religious or philosophical beliefs or trade union membership, data revealing racial or ethnic origin, political opinions - the user has the right to revoke the consent at any time without affecting the lawfulness of the processing based on the consent given before revocation.
  5. Likewise, in the event of a violation of the regulations, the user has the right to lodge a complaint with the Garante per la Protezione dei Dati Personali, as the authority in charge of controlling the processing in the Italian state.
  6. For a more in-depth examination of your rights, see Articles 15 et seq. Of EU Regulation 2016/679 and art. 7 of Legislative Decree 196/2003.

 

VI - FULFILMENTS

The data controller shall notify the Guarantor of the personal data processing it intends to carry out, only if the processing concerns:

- genetic data, biometric data or data indicating the geographical location of persons or objects by means of an electronic communication network;

- data capable of revealing health status and sex life, processed for the purposes of assisted procreation, provision of health services by electronic means relating to databases or the provision of goods, epidemiological surveys, detection of mental, infectious and communicable diseases, seropositivity, transplantation of organs and tissues, and monitoring of health expenditure

- data capable of revealing sexual life or mental sphere, processed by non-profit associations, entities and bodies, including unrecognized ones, of a political, philosophical, religious or trade union nature;

- data processed with the aid of electronic instruments aimed at defining the profile or personality of the data subject or analyzing consumption habits and choices or monitoring the use of electronic communication services, with the exclusion of processing that is technically indispensable to provide such services to users

- sensitive data recorded in databases for the purpose of personnel selection on behalf of third parties as well as sensitive data used for opinion polls, market research and other sample research

- data recorded in special databases operated by electronic means and relating to the risk on economic solvency, financial situation, proper performance of obligations, illegal or fraudulent behavior.

 

VI - SECURITY OF DATA PROVIDED

  1. This site processes user data lawfully and fairly, taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data. The processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes.

  2. In addition to the owner, in some cases, may have access to data categories of those involved in the organization of the site (administrative staff, marketing, commercial, legal, system administrators) or external parties such as (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies).

 

VIII - CHANGES TO THIS DOCUMENT

  1. This document, published at: https: https://temporo-it.cms.dev.webme.it constitutes the privacy policy of this site.
  2. It may be subject to changes or updates. In case of relevant changes and updates these will be indicated with appropriate notifications to users.
  3. Previous versions of the document will be available, however, at this page.
  4. The document was updated on 26/11/2019 to comply with the relevant regulatory provisions and in particular with EU Regulation 2016/679.